Our goal at the Modern Health Clinic is to provide you with the highest level of personalized care. We are committed to helping you achieve optimal health. It is important to read all the enclosed information carefully and mail or fax all attached forms to our office at least 7 days prior to your appointment. This will allow us to help solve your problems more efficiently and enhance the quality of your care. If your patient packet is late, it may take up to 30 minutes of your appointment time to review your records.
WEBSITE
Information about Modern Health Clinic and all relevant patient forms are available through our website, www.modernhealthclinic.org
MEDICAL RECORDS
Medical records can only be released with your authorization. A medical records release form is enclosed for your use. You are responsible for obtaining previous medical records from other physicians or health care providers. Please contact your physician or other health care provider to obtain these records. Your records should be mailed or faxed to Modern Health Clinic 2000 South Thompson Street, Suite D, Flagstaff, AZ 86001, Fax:928-271-8002
COPIES OF MEDICAL RECORDS & LABS FROM OUR OFFICE
You will be given a copy of your labs at each visit to keep for your records. [Should you need additional copies of your medical records; a $25 fee will be charged for copies and postage.]
CONSULTATIONS
Your initial visit will include an 80-minute medical consultation with your physician. After Dr. Wolyn’s evaluation, a 30 minute consultation with nutritionist is highly recommended. Nutritional therapy and laboratory/diagnostic testing are integral components of your treatment plan. Test results are used to design your personal health care program as well as uncover the root causes of your medical condition. Nutritional supplements are often recommended and we will help you select and find the highest quality products.
LAB TESTS
You will be asked to have your blood drawn the next morning after the initial consultation at LabCorp or Qwest Diagnostics. PLEASE ARRIVE FASTING! You can and should drink water during the fast (10-12 hours). Please call your insurance carrier prior to your lab draw to know what your coverage is. Some labs that involve stool, urine or saliva samples are done by you in your own home. You will be given lab kits and step-by-step instructions for at home tests at the time of your consult. You will receive all final lab results and be guided through their interpretation at your follow up visit.
CONSULTATION FEES
- Initial MD consultation 80-minutes: $300
- Nutritional Consultations with Registered Dietitian 30 minutes: $25
- Second MD Office Visit or Phone Follow-up 40-Minutes: $180
- Other MD Office Visit or Phone Follow-up 30-Minutes: $150
- Retainer program available for follow up visits (Optional)
- Pediatric wellness exams (all ages) $150
- Anti-Aging Preventive Wellness Program (full medical consultation with physical examination, full fitness evaluation, full nutritional evaluation with plan and further recommendations) – 5-6 hours $1000
SUPPLEMENTS
All of the supplements that are recommended at Modern Health Clinic are available for purchase in our office. You are not obligated to purchase supplements from our office or on our website vitamin shop. Supplements may be purchased in our office or mailed directly to you. Please send orders to supplements@modernhealthclinic.org and allow 24 hours for processing.
RETURNS/REFUNDS
Supplements (except for probiotics and protein powders) and Functional Lab kits may be returned for a refund or exchange if in original condition and unopened or unused within 14 days of purchase. Functional Lab kits must be done within 1 year of purchase.
CANCELLATION AND RESCHEDULING OF APPOINTMENTS
There is a 48 hours (2 business days) cancellation and rescheduling policy. Your appointment must be cancelled or rescheduled at least 48 hours (2 business days) prior to your consultation time or you will be charged a cancellation fee, unless we are able to fill your appointment time. The cancellation fee for a new patient appointment is half the cost of the appointment, the cancellation fee for all other appointments is the full cost of the appointment. You may cancel your appointment by calling the office 928-607-2789 or emailing anna@modernhealthclinic.org.
LATE ARRIVAL APPOINTMENTS
We are committed to being on time with patients’ appointments in order to prevent clients from waiting. If you arrive late to the office for your consult your appointment will end at the scheduled time and you will be charged for the length of the originally scheduled visit.
FOLLOW UP APPOINTMENTS
At the time of check out you will be scheduled for a follow up appointment. We will assume you will honor this appointment time unless you notify us otherwise at least 48 hours/ 2 business days prior to your scheduled appointment.
PAYMENT OPTIONS
Cash, checks or credit cards (MasterCard and Visa) are all accepted methods of payment for services. When you schedule the initial visit, we request a credit card on file to hold the appointment for you. No charges will be applied to your credit card unless you miss or cancel an appointment without proper notice. On the day of your scheduled appointment, all charges for consultations, laboratory testing and nutritional supplements will be itemized and payment is due on the day of service.
Follow-up phone, or in person consultations will be billed to your credit card on file unless you provide other payment information and instructions prior to your appointment. If additional lab tests are required and our office sends test kits, the appropriate fees will be charged to your account. Credit card on file will also be used for supplements mailed unless otherwise specified.
INSURANCE INFORMATION
Medical insurance is not accepted and our office cannot assist you with claim resolution. In addition, Dr. Wolyn is not a Medicare provider. Neither Dr. Wolyn does not submit her medical notes to insurance companies.
OFFICE HOURS
Our office hours are Monday – Thursday, 8:30 am to 4:30 pm CST. If you are going to stop by the office to pick up supplements we ask that you kindly email your order to us at supplements@modernhealthclinic.org prior to your visit. If you need lab kits or anything of that nature please call us at 928-607-2789 or email anna@modernhealthclinic.org.
PHONE CALLS AND MESSAGES
- Phone messages left will be responded to within 24 hours (during business hours).
- To reach the office, please call 928-607-2789
- If you call after hours, the office staff will return your call on the next business day.
- If you have a medical emergency, call 911 or go directly to the nearest ER.
- When leaving a message, please be brief and include the following information:
- Full name, spell your last name, and date of birth
- Reason for call
- Phone number(s)
- E-mail address (if desired)
EMAIL
If you would like to schedule an appointment or cancel an appointment, have lab kit questions or administrative questions, please email anna@modernhealthclinic.org.
If you have a medical question for Dr. Wolyn please email her at anna@modernhealthclinic.org. Please note that it can take Dr. Wolyn up to 48 hours to respond to emails.